Our Work

Behind every project is a person who needed these services to work.

Many of us at For People have navigated the same systems we now help modernize. We've filed for benefits, deciphered government paperwork, and struggled with services that weren't designed with people in mind. That lived experience shapes everything we do.

We partner with federal agencies like the Centers for Medicare & Medicaid Services (CMS) to solve data and technology challenges across public health, benefits administration, and regulatory services. Our work has improved programs serving over 145 million people by working alongside agency teams to build solutions they can own and sustain.

Each engagement combines the disciplines needed to get it right: data strategy, software engineering, human-centered design, and policy analysis, often all within the same project. Every decision starts with the people on the other end.

The For People team
The For People team collaborating

How We Work

Every engagement starts with discovery: understanding the people who rely on the service, the constraints the agency operates within, and the outcomes that matter most. From there, we prototype, test, and build iteratively to deliver solutions that work for both the agency and the people it serves.

DataConnect project
Centers for Medicare & Medicaid Services (CMS)

DataConnect

Modernizing the Medicaid Eligibility API to resolve outages, reduce technical debt, and ensure reliable access to Lifeline benefits for 8.1 million subscribers.

8.1M
Eligible Subscribers Served
Zero
Post-Refactor Outages
3x
Faster Deployments

Databricks Terraform AWS Lambda Python Amazon Web Services (AWS)

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Medicaid Data Strategy project
Centers for Medicare & Medicaid Services (CMS)

Medicaid Data Strategy

Developing the first-ever data strategy for the Center for Medicaid & CHIP Services, unifying fragmented data systems across programs serving 90 million Americans.

90M+
Medicaid & CHIP Beneficiaries
First
CMCS Data Strategy
STRIDE
Follow-on Implementation

Data Strategy & Governance User Research AWS QuickSight R Databricks Python

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BIS Website Modernization project
Department of Commerce

BIS Website Modernization

Reimagining how people engage with the Commerce Control List through user research, co-designed flows, and a searchable, more mobile-friendly tool.

90%+
Interactive CCL Adoption
#1
Most Visited Page
82%
Decrease in Page Count on CCL

Drupal React User Research Human-Centered Design Content Strategy Azure

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