Our Work

Transforming public services with people-centered technology.

We partner with government agencies to modernize critical public services, making them more accessible, efficient, and equitable. Our approach combines human-centered design, modern technology, and deep expertise in public sector challenges.

Our team, many from the very communities these programs support, is dedicated to creating scalable, user-friendly systems that genuinely improve lives and empower agencies to meet their vital missions.

What We Do

We help government tackle complex challenges in:

Data & Systems Modernization

We build and transform systems to improve access, interoperability, and decision-making.

Human-Centered Digital Services

We know that building secure, effective systems means designing critical services that are intuitive, accessible, and useful.

Policy, Governance & Implementation

We help agencies turn policy into action through strategy, change management, and operationalization.

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Partnering for Public Sector Success

We believe the best solutions are built with our partners, not just for them.

Our process is transparent, iterative, and deeply collaborative. We embed with agency teams, listen to stakeholders, and work shoulder-to-shoulder to navigate challenges and ensure the final product truly meets the needs of the agency and the people it serves.

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Featured Projects: Impacting Millions, Together

We measure our success by the positive impact our solutions have on public services and the people who rely on them. While each project is unique, our focus remains on delivering technology that enhances efficiency, accessibility, and outcomes for programs serving millions. Explore how we've partnered with public entities to achieve meaningful results.

DataConnect

Centers for Medicare & Medicaid Services (CMS)

Making sound policy for millions of Americans covered by Medicaid and CHIP requires clear, accessible data, but this information is often locked in complex, separate systems. For People is a key partner to the Center for Medicaid and CHIP Services in transforming this landscape. We are helping build the DataConnect platform into a trusted, centralized hub for all Medicaid and CHIP data. Our work empowers federal policymakers, program-makers, and analysts to move beyond sifting through disparate data sources and instead focus on making data-driven decisions that directly improve the lives of millions of Medicaid beneficiaries across the country.

Our approach combines deep technical expertise with a relentless focus on the human side of data. We don't just build pipelines and platforms; we build understanding and utility. By automating data ingestion, improving monitoring, and championing data literacy, we ensure the system is not only powerful but also accessible and effective for its users.

Databricks Python Apache Spark AWS QuickSight Amazon Web Services (AWS)

Medicaid Data Strategy

Centers for Medicare & Medicaid Services (CMS)

Even the most data-rich organizations can struggle to use their information effectively when it’s trapped in silos or slowed by inconsistent processes. For People is partnering with the Center for Medicaid and CHIP Services (CMCS) on the Strategy for Integrated Data Excellence (STRIDE) initiative to tackle these foundational challenges head-on. Through this prime contract, we are moving beyond just technology to implement a human-centered data strategy. Our goal is to transform the agency's vast data landscape from a source of complexity into one of its most valuable and reliable assets for making critical policy decisions.

As part of this project, we established the first-ever Data Governance Framework to standardize practices across the center. We also replaced outdated, rigid process for tracking compliance with a modern, automated approach, giving CMS the ability to monitor compliance in real-time for the first time.

Data Strategy & Governance User Research AWS QuickSight R DataBricks Python

BIS Website Modernization

Department of Commerce

The Bureau of Industry and Security within the Department of Commerce manages complex, critical regulations that are essential to our economic security. However, their legacy website made this vital information difficult to access, often forcing users to navigate cumbersome PDFs and a slow beta site. Guided by deep user research, For People transformed this experience through implementing a modern front-end technical stack to improve searchability, readability, and security. We transformed dense regulatory material into structured, accessible, and easy-to-navigate digital content. Our approach focuses on the entire content lifecycle to ensure information is not only easy to find but also consistently clear and mission-aligned.

Drupal React Human-Centered Design Content Strategy U.S. Web Design Standards (USWDS) Azure

... and many, many more!

We'd love to learn more about your agency's needs!
Contact us to discuss how we can help.

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